Terms of Service

Last updated: 11 November 2026

These terms are the rules for playing Snatchlings (the "game"), wherever you play it: on this website, on platforms such as Jest, or as an Activity inside Discord. By playing you agree to them. We keep them short and plain.

Who we are

Snatchlings is an independent game. Contact: hello@snatchlings.com.

Who can play

The game is made for a general audience. If you play on a platform with its own age rule (Discord requires you to be at least 13), that rule applies too. If you are under the age of majority where you live, ask a parent or guardian before buying anything.

Your account and progress

• Your progress is kept on our servers, linked to an anonymous device ID or to the account of the platform you play on (for example your Discord or Jest account). See the Privacy Policy.
• Keep access to that account yourself. We cannot move progress between accounts we cannot verify.
• We work hard to keep saves safe, but the game is a live service: bugs, rebalancing and updates can change creatures, prices and rewards. We may roll back progress that came from a bug or from cheating.

Fair play

Snatching other players' creatures is part of the game. Breaking it is not. Do not:

• use cheats, bots, scripts, modified clients or exploits, or interfere with the servers;
• use names that are offensive, hateful, sexual or that pretend to be someone else;
• harass other players inside the game or in our community spaces;
• sell, trade or buy accounts, creatures or other game items for real money or anything outside the game.

If you do, we may reset progress, remove items, or block an account or device, with or without warning.

Virtual items

Creatures, cash, cosmetics and every other in-game item are part of the game, not property. You get a personal, revocable licence to use them while you play. They have no real-world value, cannot be cashed out, and may change as the game changes.

Purchases

• If you play inside Discord or on Jest, purchases are sold through that platform's store. That platform's terms, payment rules and refund policy apply to the payment, and the price is shown before you pay.
• If you play in the Android app, purchases are sold through Google Play. Google's terms, payment rules and refund policy apply to the payment, and a Snatch Club membership bought there is managed and cancelled in Google Play (Payments and subscriptions).
• If you play on this website (play.snatchlings.com), purchases are paid through Stripe's secure checkout. Stripe may act as the seller of record: it shows the price and any tax before you pay, sends your receipt, and handles the payment. We never see or store your card details.
• Purchases on this website are linked to the browser you bought them in. If you clear your browser data or switch device, email us with your receipt and we will restore them.
• The Snatch Club is a monthly membership that renews automatically until you cancel. You can cancel at any time from the Store (Snatch Club > Manage); it then stays active until the end of the period you paid for.
• Refunds: if something you bought does not work or was bought by mistake, email hello@snatchlings.com within 14 days and we will sort it out.
• We never sell random rewards (such as eggs or mystery boxes) for real money.
• If a purchase is refunded or reversed, we may remove what it gave you.
• Where the law gives you rights that cannot be waived (for example as a consumer in the EU or UK), nothing in these terms takes them away.

Changes to the game and these terms

We may update, change or stop parts of the game at any time. If we change these terms, we update this page and the date at the top; if a change is important, we also say so in the game or on our Discord server. Playing after a change means you accept the new terms.

Our content

The game, its characters, art, music and code belong to us. You may share screenshots and videos of your play, including on streams and social media. You may not copy, sell or redistribute the game or its assets.

No guarantees

The game is provided "as is" and "as available". We do not promise that it will always be online, error-free or that progress can never be lost. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim (or 10 US dollars if you paid nothing).

Law

These terms are governed by the laws of the State of Oklahoma, USA, except where the law of the country you live in gives you protections that cannot be set aside.

Contact

Questions, problems or requests: hello@snatchlings.com.